Questions
Short answers
When do you close, and when is the last booking?
We close at 11 p.m. Monday to Thursday, 1 a.m. Friday and Saturday and 10 p.m. Sunday. The last treatment starts 90 minutes before closing, and the steam room closes 30 minutes before the spa.
Can I come straight from work?
Yes. We hand you a robe, sandals and a locker key, and you can rinse before your treatment. Come as you are.
What should I wear to the steam room?
Walk over in the robe and sandals we give you, hang the robe on the hook outside the door and go in wearing a swimsuit or the cotton wrap we provide. Rinse first and tie long hair up.
Can I keep my phone with me?
No. Phones stay in a locker before you change, and nobody takes photos past the front desk. If you're on call, tell the front desk and we'll find you when you're needed.
I'm pregnant or have a heart condition. Can I use the steam room?
Ask your doctor first, and ask again before a warm wrap. If you feel dizzy or unwell in any hot room, leave and tell us.
Who can come to Moonlit?
Guests 18 and over, for treatments, the steam room and the lounge. A friend who isn't booked can wait in the front room.
How early should I arrive?
Ten minutes before your treatment. For a first visit, come fifteen minutes early so you have time to change and talk with your therapist.
Do you take walk-ins?
For the steam room and the lounge, when there is room. Treatments are by booking, online or by phone.
Can I book a group?
Yes, two to six guests. Call the front desk a few days ahead and we'll line up treatments and steam time so you finish together.
How do gift cards work?
A gift card works for any amount and for any treatment or steam visit. Buy one online or at the front desk, and book with it like any visit.
Is gratuity included?
No. Tip your therapist as you like, at the desk when you pay.
Still wondering?
Call the front desk any evening, or send us a note.